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Customer Success Manager

Remote | Oakland, CA Preferred

Do you want to be on the cutting edge of the clean energy/climate tech industry? Are you excited about the intersection of renewable energy and the circular economy? We are too. And that’s why we launched SOLARCYCLE, Inc, a tech-driven recycling platform designed to maximize solar sustainability. 

The solar industry needs a global end-of-life partner to restore, renew and ultimately recycle yesterday’s solar panels for tomorrow’s clean energy projects. SOLARCYCLE aims to be the partner of choice for solar asset owners looking for a responsible solution to their end-of-life system needs. 

Solar power is one of the most powerful tools humanity has in our fight against climate change. But for solar to truly scale to its full potential, we need to create renewable supply chains and a vibrant secondary market for upcycled panels and recycled materials. SOLARCYCLE was founded by experts and advocates in solar, climate and circular economy. Our investors come from the frontlines of the solar industry, including the founders of SolarCity, SunPower and Nextracker. This is the next frontier – ensuring a cleaner, more sustainable and domestic supply of the critical minerals needed for the next wave of solar. We exist to make clean energy massively scalable and even more sustainable by radically advancing recycling technology and infrastructure for the solar industry. If this resonates with you, we really want to meet you. 

About the Role

The Customer Success Manager will play a key role in the growth and success of the sales team by supporting the VP of Sales and Customer Success manager through customer research and analysis, sales forecasting and reporting, CRM management, and Ad Hoc tasks as assigned. This internal role will be integral to SOLARCYCLE’s acquisition of new customers, maintenance and growth of existing customers, and company expansion over the coming years. The successful application will be self motivated, able to work independently and as a part of a team, open to learning new skills, and excited about the idea of joining and helping to grow a fast moving and ambitious clean technology start up.

Job Description

The Customer Success Manager will create and perform complex recycling and financial models, and generate quotations and comprehensive proposals based on technical requirements, project economics, and financial information acquired through a variety of channels. S/he will utilize the CRM tools to provide the team with a consistent and accurate view of company sales activity and come to SOLARCYCLE with passion and experience in financial and business modeling. The customer success manager will work closely with the sales and operations teams.

We are looking for someone who demonstrates


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